Privacy Policy

In accordance with the provisions of current legislation on the protection of personal data, we inform you that your data will be incorporated into the processing system owned by ROBERT BRUNEL SA whose registered office is located at LE LIMAN, 84550 MORNAS.

Data retention

In accordance with current regulations, ROBERT BRUNEL SA informs you that data will be kept for the period strictly necessary for its processing, in accordance with local regulations. For example, in accordance with French law, we are required to keep payment and billing information for a period of 10 years.

Until you inform us otherwise, we understand that your data has not been modified, that you agree to inform us of any changes, and that we have your consent to use it for the purposes mentioned.

Data processing

ROBERT BRUNEL SA informs you that it will process your data in a lawful, fair, transparent, adequate, relevant, limited, accurate and up-to-date manner. ROBERT BRUNEL SA therefore undertakes to take all reasonable measures to ensure that your data is deleted or rectified without delay if it is inaccurate.

ROBERT BRUNEL SA will process your data in order to fulfil its contractual obligations for printing your order and managing your customer account. Without this data, we may not be able to process your order or invoice you for the products ordered.

ROBERT BRUNEL SA will also process your information to send you promotional offers and product information if you have given your consent to do so. You can withdraw your consent to receive marketing and product information at any time by contacting customer service.

Type of data collected, use and retention period

Cookies

Data entered in our contact forms / quote request forms

In order to respond to requests from our users, we store the data entered by the user in the contact and quote request forms, which may include their first and last names, email address, telephone number, and CV. We also store the sender’s IP address. This data is stored for 12 months. However, in the event of spam or unwanted form submissions, we store the user’s IP address indefinitely as part of our anti-spam policy in order to ban the user responsible for the abuse. This data is used for commercial purposes in the event of a request for a quote or commercial information. It is only passed on to third parties when these third parties are acting as subcontractors. These subcontractors are then subject to the same confidentiality rules as ROBERT BRUNEL SA and may not pass on, reuse or store this data outside the confidentiality and data use agreement between ROBERT BRUNEL SA and the user.

Data provided when subscribing to the newsletter

The data provided when subscribing to the newsletter, namely the email address and, optionally, the first and last names, are stored indefinitely without any specific action on the part of the user. Once the subscription has been confirmed by the user, the latter may unsubscribe at any time. Upon unsubscribing, their data will be deleted.

Data provided in connection with online sales

User account data, purchase details and delivery addresses are stored indefinitely. Users can access, correct, or delete their data via their user account. When a user deletes their account, all data is deleted from the website. Users are informed that when they delete their data, they will no longer have access to their invoices or purchase history on the website.

For accounting purposes, however, billing data will be retained by ROBERT BRUNEL SA for 10 years from the end of the current accounting period.

User rights

In accordance with the rights conferred by current data protection regulations, you may exercise your rights of access, rectification, restriction of processing, erasure, portability and objection to the processing of your personal data by sending your request to the postal address indicated above or via the contact form. You may contact the competent supervisory authority (CNIL) to lodge any complaint you deem appropriate.

Data transfer

OBERT BRUNEL SA informs you that it may transfer data when necessary (for example, to subcontractors such as developers, photographers, graphic designers, etc.).

This data transfer will be carried out in accordance with the guarantees, measures and rights provided for by the legislation in force on the protection of personal data and in accordance with this privacy policy and the data transfer agreement of ROBERT BRUNEL SA.

Changes to this Privacy Policy

This privacy policy was last updated on 04/18/2025. From time to time, ROBERT BRUNEL SA may make changes to its privacy policy and update it on its website. We reserve the right to update our privacy policy at any time and recommend that you review it frequently.